Head of Sales & Operations (JPR0239)

Exclusive senior travel job offered by Jayne Peirce Travel Recruitment.

As Head of Sales and Operations, you will lead our clients sales and customer operations teams to drive revenue growth and deliver exceptional customer experiences. You'll manage day-to-day sales performance while developing strategic initiatives to improve conversion rates, lead quality, and operational efficiency. Your role as Head of Sales and Operations encompasses team leadership and development, including recruiting, training, and coaching staff to achieve KPIs and maintain high service standards. Working closely with Marketing, Product, and other department heads, you'll analyse performance data, identify improvement opportunities, and implement solutions that enhance both sales execution and customer satisfaction throughout the entire journey from enquiry to post-travel follow-up.

You'll set the standard for performance, motivation, customer satisfaction and team development. This pivotal senior travel job as Head of Sales and Operations will drive revenue growth while building a high-performing, customer-first culture that scales with our clients ambitious growth plans.

Our client is entering an exciting phase of expansion and transformation. This is a unique opportunity to join the senior leadership team, drive sales and service strategy, and help shape the future of the business.

Please Note: Due to the anticipated high level of interest in this exceptional opportunity, we will contact candidates whose experience best matches our client's requirements..