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Customer Services Assistant

Tour Operator Job, Leeds

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The Company

This company boasts the fact that 90% of its clients would recommend their holidays and we can see why. Offering luxurious, European and Worldwide holidays this Tour Operator is an expert in offering tours and tailor-made holidays that really are very special. Their attention to detail is what makes this business unique and that applies not only to its customers but also its staff. Already successful, this travel company is well into their growth plans. You are guaranteed a seat with a view.

What's in it for me?

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22 days Annual Leave

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Discounted travel

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Health care

Tell me more...

This job in travel is suitable for someone who knows how to deliver a first rate customer service level to all potential and existing customers.

Pre-departure you will be developing relationships with customers, delivering a first class service. This will be by telephone calls and email enquiries.

As Customer Services Assistant you will be providing administrative support after holiday cancellations, ensuring all details are communicated to the relevant teams. In addition you will be involved in booking services as required to enhance the customers experience.

This varied travel job will also see you arranging clients Visa’s, communicating with insurance companies on behalf of clients if required and liaising with clients for outstanding payments.

This varied customer services job in travel is a great introduction to working in a specialist tour operator, great to get your career going.

Please Note: Due to high volumes of applications for this job, only successful applicants will be contacted.

Do I tick the boxes?

  • Previous experience in working in a customer service environment, ideally in travel.
  • Passion for travel
  • Experience in working in a busy telephone environment
  • Ability to work under pressure and meet deadlines
  • Excellent verbal and written communication skills

Apply now or speak with our dedicated team member

Michelle Bond Headshot

Michelle Bond

Strategic Business Partner
View Bio
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We offer an excellent referral scheme and if we successfully place your referred individual in this position we will send you vouchers for a shop of your choice, as a thank you *T&C’s apply*

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