Much of your preparation likely centres around the obvious: what to wear, who you’re meeting, researching the company’s portfolio and performance, preparing examples of leadership, innovation, and results. But one area that is often overlooked yet crucial, is how you close the interview.

There's nothing more frustrating than watching brilliant candidates slip through your fingers. After two decades in travel recruitment I've witnessed countless travel companies reach that pivotal moment where DIY hiring transforms from a cost-saving measure into a costly mistake. Recognising when you need specialist help to find these rare gems is crucial for your company's future success.

Most people say first impressions are the ones that count, and when you’re seeking a job, this first impression is your CV. So how much effort did you really put into it? This is your chance to really sell yourself and surprisingly most people do not fully utilise this opportunity.